NGM Enterprise
NGM Enterprise

  • Planned, Documented, and Under Control.

    Clear visibility into assets, licenses, configurations, and changes—backed by steady reporting and practical roadmaps.
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What You Get

We turn IT into a managed program: a single source of truth for your gear and licenses, standard checklists for staff changes, documented configurations and diagrams, plus monthly reports and quarterly plans so you always know what’s next and what it costs.

Asset & License Inventory

A live inventory of devices, servers, and network gear tied to warranties and licenses. We maintain a lightweight CMDB (Configuration Management Database: the catalog of systems, who owns them, and how they connect) so replacements and audits are fast and accurate.

Onboarding & Offboarding

Standard operating procedures (SOPs: step-by-step checklists) for new and departing staff ensure nothing is missed—devices, accounts, email, files, and permissions. We apply least-privilege access (only what a role needs) and capture approvals for auditability.

Documentation & Diagrams

Configuration docs, network diagrams, and a password vault (an encrypted system for credentials and keys) keep critical information organized and secure. We store versioned copies and back up documentation so recovery doesn’t stall for lack of details.

Standards, Policies & Change Control

We define practical standards (naming, imaging, baseline apps), maintenance windows, and a simple change process (change control: plan, approve, execute, review) to reduce risk. High-impact changes follow a brief peer review so surprises are minimized.

Reporting, KPIs & QBRs

Monthly reports track tickets, patching status, backup health, and incidents. We set KPIs (Key Performance Indicators: measurable health metrics) and run QBRs (Quarterly Business Reviews: a structured meeting to align on risks, priorities, and budget).

Refresh Planning & Budgeting

Lifecycle roadmaps align replacements with warranty and end-of-life (EoL: vendor stops selling) / end-of-support (EoS: vendor stops patching) dates. You get cost forecasts, quotes, and timing so upgrades are smooth, predictable, and affordable.

What We Support

Workstations and laptops, Windows servers, network switches/firewalls/Wi-Fi, printers and peripherals, Microsoft 365 tenants and licenses, SSL certificates, warranties and renewals, vendor contracts.

Where We Support IT

Vancouver Island: Duncan, Victoria, Nanaimo, and surrounding communities.
Ontario: Toronto and the GTA.

Want clean documentation and clear plans? Let’s talk.

Call Now

416.674.3959
​info@ngmenterprise.com
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5948 Tower Pl
Duncan, BC
V9L  0E1

18 King St E

Suite 1400

Toronto, ON

M5C 1C4